Windows SBS Windows Server
2008 R2		 Windows Server 2008
R2 Foundation		 SQL Exchange Sharepoint CRM System Center

 


Help boost sales, satisfaction and service with CRM that works the way you do

When it comes to customer relationship management (CRM), communication is key. The ideal CRM solution should streamline the way your people communicate with clients and collaborate with each other. The more comfortable they are with the tools, the more effective they will be at their jobs. And what’s more comfortable than a look and feel you already know?

And with Microsoft Dynamics CRM's powerful capabilities, like workflow automation and analytics, you can let your sales, marketing and service staff easily share information and route tasks to provide a seamless customer experience.

 Why choose a CRM solution from Microsoft?
Empower every employee to boost sales, satisfaction and service with automated CRM software solutions that your people can actually use. Microsoft Dynamics CRM works like and with familiar Microsoft products which means less of a learning curve for your people, so they can get up and running quickly and focus on what’s most important – your customers.

Make your customers remember your business with these core CRM capabilities:
 

  
 

• Sales Service Marketing
• Sales-force automation
• Establish a 360-degree view of customer interactions, sales opportunities and buying patterns
  to help your sales force cultivate more profitable relationships.

For more information click here

 Dynamics CRM Licensing
There are 3 Server Applications (+ the External Connector License for non employees)

Workgroup Server
Same feature set as Microsoft Dynamics CRM 4.0 Professional Server.

Includes and supports a maximum of 5 Users.

 Professional Server
Rich feature set with no licensing based scalability limit

Single tenant deployment

 Enterprise Server
Rich feature set with no licensing based scalability limit

Multi-tenant deployments

 On-Premise User CAL’s and Device CAL’s
Same CAL’s for both Professional Server and Enterprise Server

With user CAL’s, each user may use multiple client interfaces (incl. mobile devices)

With device CAL’s, each device may be shared by multiple users over time (as in a call centre)

User and device CAL’s may be mixed in a deployment

 Full CAL - each user has full read-write access to all capabilities

Limited CAL - read-only

Additive Cal – write access, purchased to supplement a Limited CAL with write functionality

For more detailed functionality click here
 

Microsoft Software Advisor Fees

Learn how the Microsoft Software Advisor fee initiative helps you earn supplemental revenue when you help customers license and implement Microsoft Dynamics CRM business software.

Become a Software Advisor and qualify to receive fees.

CLICK HERE